DD
83
Publications
21,896
Citations
39
h-index
52
i10-index
Loading papers...
Search by keywords
Filter by Type
- Article (64)
- Book Chapter (9)
- Other (4)
- Review (3)
- Dataset (2)
Filter by Open Access Type
- Open Access (11)
- Closed Access (72)
Filter by Authors
- Dwayne D. Gremler (83)
- Kevin P. Gwinner (15)
- Cécile Delcourt (15)
- Allard C.R. van Riel (10)
- Mary Jo Bitner (9)
Filter by Topics
- Customer Service Quality and Loyalty (56)
- Consumer Behavior in Brand Consumption and Identification (16)
- Digital Marketing and Social Media (15)
- Job Satisfaction and Organizational Behavior (14)
- Service and Product Innovation (14)