articleJournal of the Association for Information SystemsApr 1, 2007BRONZE OA

Quo vadis TAM?

IBIzak BenbasatHBHenri BarkiHMHEC Montréal

University of British Columbia · HEC Montréal · +1 more institution

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Abstract

The Technology Acceptance model (TAM) is one of the most influential theories in Information Systems. However, despite the model's significant contributions, the intense focus on TAM has diverted researchers’ attention away from other important research issues and has created an illusion of progress in knowledge accumulation. Furthermore, the independent attempts by several researchers to expand TAM in order to adapt it to the constantly changing IT environments has lead to a state of theoretical chaos and confusion in which it is not clear which version of the many iterations of TAM is the commonly accepted one. The present commentary discusses these concerns, speculates on the possible contributions to the…

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1,342
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3

Topics & keywords

Topics
Keywords
  • Status quo
  • Confusion
  • Technology acceptance model
  • Illusion
  • Order (exchange)
  • Computer science
  • Management science
  • Focus (optics)
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