The evolution of performance measurement research

Purpose This paper provides an update of Neely et al. 's (1995) literature review “Performance measurement system design”. It was commissioned to appear in a special issue of the International Journal of Operations & Production Management to celebrate the journal's 25th anniversary. Design/methodology/approach The paper employs a citation/co‐citation analysis of work in the field of performance measurement to explore developments in the field globally. Findings The paper argues that scholars working in the field of performance measurement agree about the key research questions despite the fact that they come from different disciplinary backgrounds. The paper identifies the key contributors to the field…