articleJournal of ManagementJul 16, 2004GREEN OA

Burnout in Organizational Life

University of Oklahoma

Indexed incrossref

Abstract

Burnout is a psychological response to work stress that is characterized by emotional exhaustion, depersonalization, and reduced feelings of personal accomplishment. In this paper, we review the burnout literature from 1993 to present, identifying important trends that have characterized the literature. We focus our attention on theoretical models that explain the process of burnout, the measurement of burnout, means of reducing burnout, and directions for the future of burnout research.

Citation impact

1,212
total citations
FWCI
37.05
Percentile
100%
References
113
Citations per year

Authors

2

Topics & keywords

Keywords
  • Burnout
  • Depersonalization
  • Emotional exhaustion
  • Psychology
  • Feeling
  • Occupational stress
  • Social psychology
  • Occupational burnout
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