reviewJournal of Organizational BehaviorMay 26, 2009Closed access

Towards a multi‐foci approach to workplace aggression: A meta‐analytic review of outcomes from different perpetrators

University of Manitoba · Queen's University

Indexed incrossref

Abstract

Abstract Using meta‐analysis, we compare three attitudinal outcomes (i.e., job satisfaction, affective commitment, and turnover intent), three behavioral outcomes (i.e., interpersonal deviance, organizational deviance, and work performance), and four health‐related outcomes (i.e., general health, depression, emotional exhaustion, and physical well being) of workplace aggression from three different sources: Supervisors, co‐workers, and outsiders. Results from 66 samples show that supervisor aggression has the strongest adverse effects across the attitudinal and behavioral outcomes. Co‐worker aggression had stronger effects than outsider aggression on the attitudinal and behavioral outcomes, whereas there was…

Citation impact

674
total citations
FWCI
75.49
Percentile
100%
References
129
Citations per year

Authors

2

Topics & keywords

Keywords
  • Aggression
  • Psychology
  • Deviance (statistics)
  • Supervisor
  • Social psychology
  • Job satisfaction
  • Clinical psychology
  • Meta-analysis
No related works found for this paper.