Towards a multi‐foci approach to workplace aggression: A meta‐analytic review of outcomes from different perpetrators
University of Manitoba · Queen's University
Abstract
Abstract Using meta‐analysis, we compare three attitudinal outcomes (i.e., job satisfaction, affective commitment, and turnover intent), three behavioral outcomes (i.e., interpersonal deviance, organizational deviance, and work performance), and four health‐related outcomes (i.e., general health, depression, emotional exhaustion, and physical well being) of workplace aggression from three different sources: Supervisors, co‐workers, and outsiders. Results from 66 samples show that supervisor aggression has the strongest adverse effects across the attitudinal and behavioral outcomes. Co‐worker aggression had stronger effects than outsider aggression on the attitudinal and behavioral outcomes, whereas there was…
Citation impact
- FWCI
- 75.49
- Percentile
- 100%
- References
- 129
Authors
2Topics & keywords
- Aggression
- Psychology
- Deviance (statistics)
- Supervisor
- Social psychology
- Job satisfaction
- Clinical psychology
- Meta-analysis