articleJournal of Business ResearchMar 9, 2012GREEN OA

Customer value co-creation behavior: Scale development and validation

Seoul National University · University of Strathclyde

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Abstract

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Citation impact

1,593
total citations
FWCI
50.68
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100%
References
31
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Authors

2

Topics & keywords

Keywords
  • Nomological network
  • Scale (ratio)
  • Organizational citizenship behavior
  • Customer intelligence
  • Dimension (graph theory)
  • Psychology
  • Customer retention
  • Reliability (semiconductor)
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