Customer value co-creation behavior: Scale development and validation
Seoul National University · University of Strathclyde
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Abstract
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Citation impact
1,593
total citations
- FWCI
- 50.68
- Percentile
- 100%
- References
- 31
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Authors
2Topics & keywords
Topics
Keywords
- Nomological network
- Scale (ratio)
- Organizational citizenship behavior
- Customer intelligence
- Dimension (graph theory)
- Psychology
- Customer retention
- Reliability (semiconductor)
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