reviewHuman Factors The Journal of the Human Factors and Ergonomics SocietyJun 1, 2010Closed access

Complacency and Bias in Human Use of Automation: An Attentional Integration

RPRaja ParasuramanDMDietrich Manzey

George Mason University · Fraunhofer Institute for Production Systems and Design Technology · +1 more institution

PubMed
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Abstract

Objective

Our aim was to review empirical studies of complacency and bias in human interaction with automated and decision support systems and provide an integrated theoretical model for their explanation.

Background

Automation-related complacency and automation bias have typically been considered separately and independently.

Citation impact

1,315
total citations
FWCI
20.96
Percentile
100%
References
112
Citations per year

Authors

2

Topics & keywords

Topics
Keywords
  • Automation
  • Task (project management)
  • Computer science
  • Situation awareness
  • Situational ethics
  • Risk analysis (engineering)
  • Artificial intelligence
  • Human–computer interaction
UN Sustainable Development Goals
  • Peace, Justice and strong institutions
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