book chapterDevelopments in marketing science: proceedings of the Academy of Marketing ScienceNov 6, 2014Closed access

Sustainable Competitive Advantage in Service Industries: a Conceptual Model and Research Propositions

SGSundar G. BharadwajJFJohn FahyPRP. Rajan Varadarajan

Texas A&M University · Chestnut Hill College

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Abstract

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Citation impact

1,122
total citations
FWCI
334.30
Percentile
100%
References
90
Citations per year

Authors

3

Topics & keywords

Topics
Keywords
  • Competitive advantage
  • Conceptual model
  • Business
  • Service-orientation
  • Service (business)
  • Knowledge management
  • Conceptual framework
  • Industrial organization
UN Sustainable Development Goals
  • Industry, innovation and infrastructure
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