articleApr 17, 2015Closed access

"I always assumed that I wasn't really that close to [her]"

University of Illinois Urbana-Champaign · California State University, Fresno · +2 more institutions

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Abstract

Our daily digital life is full of algorithmically selected content such as social media feeds, recommendations and personalized search results. These algorithms have great power to shape users' experiences, yet users are often unaware of their presence. Whether it is useful to give users insight into these algorithms' existence or functionality and how such insight might affect their experience are open questions. To address them, we conducted a user study with 40 Facebook users to examine their perceptions of the Facebook News Feed curation algorithm. Surprisingly, more than half of the participants (62.5%) were not aware of the News Feed curation algorithm's existence at all. Initial reactions for these…

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