articleTourism ManagementFeb 1, 2011GREEN OA

The impact of online reviews on hotel booking intentions and perception of trust

BSBeverley SparksVBVictoria Browning

Griffith University · Queensland University of Technology

Indexed incrossref

Abstract

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Citation impact

1,550
total citations
FWCI
113.78
Percentile
100%
References
82
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Authors

2

Topics & keywords

Topics
Keywords
  • Interpersonal communication
  • Perception
  • Framing (construction)
  • Tourism
  • Advertising
  • Marketing
  • The Internet
  • Framing effect
UN Sustainable Development Goals
  • Decent work and economic growth
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