articleJournal of RetailingApr 7, 2007Closed access

Co-production and customer loyalty in financial services

SASeigyoung AuhSJSimon J. BellCMColin McLeodESEric Shih

Yonsei University · University of Cambridge · +2 more institutions

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

907
total citations
FWCI
29.35
Percentile
100%
References
76
Citations per year

Authors

4

Topics & keywords

Topics
Keywords
  • Business
  • Production (economics)
  • Marketing
  • Context (archaeology)
  • Loyalty business model
  • Financial services
  • Multinational corporation
  • Competition (biology)
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