articleJournal of Managerial PsychologyFeb 23, 2004GREEN OA

How can managers reduce employee intention to quit?

University of Melbourne · Deakin University

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Abstract

\n \t\t\tThis paper reports on an investigation of the variables that may be predictive of intentions to leave a job, and tests a model that includes mediating variables. A total of 173 retail salespeople completed questionnaires measuring commitment to the organization for which they worked, job satisfaction, stress, supervisor support, locus of control, self-esteem, the perceived stressors in the job and their intention to quit. Path analysis was used to test the relationships hypothesized in the model. The majority of hypotheses were supported, with the variables included accounting for 52 per cent of the variance in intention to quit. Emotional support from supervisors and self-esteem mediated the impact…

Citation impact

818
total citations
FWCI
15.86
Percentile
100%
References
48
Citations per year

Authors

4

Topics & keywords

Keywords
  • Psychology
  • Stressor
  • Job satisfaction
  • Social psychology
  • Supervisor
  • Path analysis (statistics)
  • Variance (accounting)
  • Locus of control
UN Sustainable Development Goals
  • Decent work and economic growth
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