LEADERSHIP AND PROCEDURAL JUSTICE CLIMATE AS ANTECEDENTS OF UNIT‐LEVEL ORGANIZATIONAL CITIZENSHIP BEHAVIOR
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Abstract
Despite an abundance of research conducted on organizational citizenship behavior (OCB) at the individual level of analysis, relatively little is known about unit‐level OCB. To investigate the antecedents of unit‐level OCB, data were collected from employees of 249 grocery store departments. Structural equation modeling techniques were used to test a model in which procedural justice climate was hypothesized to partially mediate the relationship between leadership behavior (servant‐leadership) and unit‐level OCB. Models were tested using both employee ratings and manager ratings of unit‐level OCB. The results gave general support for the hypotheses, although there were some differences depending on the source…
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Topics
Keywords
- Organizational citizenship behavior
- Psychology
- Social psychology
- Structural equation modeling
- Servant leadership
- Multilevel model
- Procedural justice
- Variance (accounting)
UN Sustainable Development Goals
- Climate action
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