Technology as Experience

User experience is now becoming central to our understanding of the usability of technology. Today many interactive technology companies describe on their Web sites their commitment to experiencebased design. There is also a trend in HCI communities to foreground experiencecentered approaches to technology, a movement reflected in several recent articles offering theoretical statements about the sensual and emotional conditions of interaction with technology. Thinking about Technology as Experience In a recent study we presented a basis for thinking about and evaluating technology as experience. We show how technology can be seen in terms of experience with technological artifacts. This approach orients us…