The Interpersonal Effects of Anger and Happiness in Negotiations.
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Abstract
Three experiments investigated the interpersonal effects of anger and happiness in negotiations. In the course of a computer-mediated negotiation, participants received information about the emotional state (anger, happiness, or none) of their opponent. Consistent with a strategic-choice perspective, Experiment 1 showed that participants conceded more to an angry opponent than to a happy one. Experiment 2 showed that this effect was caused by tracking--participants used the emotion information to infer the other's limit, and they adjusted their demands accordingly. However, this effect was absent when the other made large concessions. Experiment 3 examined the interplay between experienced and communicated…
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Keywords
- Psychology
- Happiness
- Anger
- Social psychology
- Negotiation
- Interpersonal communication
- Interpersonal relationship
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