articleInternational Journal of Hospitality ManagementJul 28, 2008Closed access

Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type

Florida State University

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

646
total citations
FWCI
18.47
Percentile
100%
References
59
Citations per year

Authors

2

Topics & keywords

Keywords
  • Servicescape
  • Pleasure
  • Feeling
  • Psychology
  • Situational ethics
  • Moderation
  • Perception
  • Moderated mediation
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