articleHuman Resource Management ReviewJun 1, 2002Closed access

Emotion work and psychological well-being

DZDieter Zapf

Goethe University Frankfurt

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

1,198
total citations
FWCI
51.49
Percentile
100%
References
98
Citations per year

Authors

1

Topics & keywords

Topics
Keywords
  • Emotional labor
  • Psychology
  • Cognitive dissonance
  • Emotion work
  • Social psychology
  • Emotional exhaustion
  • Job satisfaction
  • Burnout
UN Sustainable Development Goals
  • Decent work and economic growth
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