bookService science: research and innovations in the service economyJan 1, 2010Closed access

Winning the Service Game

BSBenjamin SchneiderDEDavid E. Bowen

Banner Thunderbird Medical Center

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

816
total citations
FWCI
271.10
Percentile
100%
References
38
Citations per year

Authors

2

Topics & keywords

Topics
Keywords
  • Service (business)
  • Sophistication
  • Service delivery framework
  • Context (archaeology)
  • Service design
  • Excellence
  • Marketing
  • Service system
UN Sustainable Development Goals
  • Industry, innovation and infrastructure
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