articleInternational Journal of Services SciencesJan 1, 2008Closed access

Decision making with the analytic hierarchy process

University of Pittsburgh

Indexed incrossref

Abstract

Decisions involve many intangibles that need to be traded off. To do that, they have to be measured along side tangibles whose measurements must also be evaluated as to, how well, they serve the objectives of the decision maker. The Analytic Hierarchy Process (AHP) is a theory of measurement through pairwise comparisons and relies on the judgements of experts to derive priority scales. It is these scales that measure intangibles in relative terms. The comparisons are made using a scale of absolute judgements that represents, how much more, one element dominates another with respect to a given attribute. The judgements may be inconsistent, and how to measure inconsistency and improve the judgements, when…

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Topics & keywords

Keywords
  • Analytic hierarchy process
  • Analytic network process
  • Process (computing)
  • Process management
  • Management science
  • Computer science
  • Mathematics
  • Engineering
UN Sustainable Development Goals
  • Peace, Justice and strong institutions
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