articleJournal of the Academy of Marketing ScienceJul 24, 2007Closed access

Fundamentals of service science

PPPaul P. MaglioJSJim Spohrer

IBM Research - Almaden · IBM (United States)

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

1,337
total citations
FWCI
87.77
Percentile
100%
References
12
Citations per year

Authors

2

Topics & keywords

Topics
Keywords
  • Service (business)
  • Service design
  • Service system
  • Computer science
  • Value (mathematics)
  • Knowledge management
  • Perspective (graphical)
  • Service desk
UN Sustainable Development Goals
  • Industry, innovation and infrastructure
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