articleManaging Service QualityOct 22, 2014Closed access

Theory of value co-creation: a systematic literature review

University of Catania · University of Pisa

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Abstract

Purpose – The purpose of this paper is to summarize and classify extant research and to better understand the past, present, and future state of the theory of value co-creation. Its main objectives are: to identify the different theoretical perspectives and research streams that characterize and define the co-creation literature, and to highlight the connections between them; to look for emerging trends and gaps in the literature by comparing the most recent papers with those representing the field's core. Design/methodology/approach – The paper relies on bibliometric data: co-citation techniques were employed to select, analyze, and interpret citation patterns within the co-creation literature. Findings – The…

Citation impact

867
total citations
FWCI
77.32
Percentile
100%
References
138
Citations per year

Authors

2

Topics & keywords

Keywords
  • Originality
  • Value (mathematics)
  • Citation
  • Co-creation
  • Co-citation
  • Systematic review
  • Extant taxon
  • Data science
UN Sustainable Development Goals
  • Industry, innovation and infrastructure
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