articleJournal of Business ResearchNov 22, 2006Closed access

Relationship quality as a predictor of B2B customer loyalty

PRPapassapa RauyruenKEKenneth E. Miller

University of Technology Sydney

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

1,108
total citations
FWCI
30.46
Percentile
100%
References
154
Citations per year

Authors

2

Topics & keywords

Topics
Keywords
  • Loyalty business model
  • Loyalty
  • Service quality
  • Marketing
  • Business
  • Customer satisfaction
  • Quality (philosophy)
  • Context (archaeology)
No related works found for this paper.