Perceived supervisor support: Contributions to perceived organizational support and employee retention.
University of Delaware · Catholic University of America
Abstract
Three studies investigated the relationships among employees' perception of supervisor support (PSS), perceived organizational support (POS), and employee turnover. Study 1 found, with 314 employees drawn from a variety of organizations, that PSS was positively related to temporal change in POS, suggesting that PSS leads to POS. Study 2 established, with 300 retail sales employees, that the PSS-POS relationship increased with perceived supervisor status in the organization. Study 3 found, with 493 retail sales employees, evidence consistent with the view that POS completely mediated a negative relationship between PSS and employee turnover. These studies suggest that supervisors, to the extent that they are…
Citation impact
- FWCI
- 25.01
- Percentile
- 100%
- References
- 41
Authors
5Topics & keywords
- Perceived organizational support
- Supervisor
- Psychology
- Perception
- Turnover
- Variety (cybernetics)
- Employee retention
- Organizational commitment
- Decent work and economic growth