articleJournal of Applied PsychologyJun 1, 2002Closed access

Perceived supervisor support: Contributions to perceived organizational support and employee retention.

University of Delaware · Catholic University of America

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Abstract

Three studies investigated the relationships among employees' perception of supervisor support (PSS), perceived organizational support (POS), and employee turnover. Study 1 found, with 314 employees drawn from a variety of organizations, that PSS was positively related to temporal change in POS, suggesting that PSS leads to POS. Study 2 established, with 300 retail sales employees, that the PSS-POS relationship increased with perceived supervisor status in the organization. Study 3 found, with 493 retail sales employees, evidence consistent with the view that POS completely mediated a negative relationship between PSS and employee turnover. These studies suggest that supervisors, to the extent that they are…

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Authors

5

Topics & keywords

Keywords
  • Perceived organizational support
  • Supervisor
  • Psychology
  • Perception
  • Turnover
  • Variety (cybernetics)
  • Employee retention
  • Organizational commitment
UN Sustainable Development Goals
  • Decent work and economic growth
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