articleJournal of Organizational and End User ComputingJan 1, 2004Closed access

The Technology Acceptance Model

University of Central Missouri · University of Akron

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Abstract

The technology acceptance model proposes that perceived ease of use and perceived usefulness predict the acceptance of information technology. Since its inception, the model has been tested with various applications in tens of studies and has become the most widely applied model of user acceptance and usage. Nevertheless, the reported findings on the model are mixed in terms of statistical significance, direction, and magnitude. In this study, we conducted a meta-analysis based on 26 selected empirical studies in order to synthesize the empirical evidence. The results suggest that both the correlation between usefulness and acceptance, and that between usefulness and ease of use are somewhat strong. However,…

Citation impact

641
total citations
FWCI
32.93
Percentile
100%
References
43
Citations per year

Authors

2

Topics & keywords

Keywords
  • Technology acceptance model
  • Usability
  • Computer science
  • Empirical research
  • Test (biology)
  • Acceptance testing
  • Order (exchange)
  • Knowledge management
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