articleOmegaApr 19, 2004Closed access

Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services

DGDavid GefenDWDetmar W. Straub

Drexel University · Georgia State University

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

1,965
total citations
FWCI
74.37
Percentile
100%
References
91
Citations per year

Authors

2

Topics & keywords

Topics
Keywords
  • Database transaction
  • Context (archaeology)
  • Business
  • Interpersonal communication
  • The Internet
  • E-commerce
  • Interpersonal influence
  • Social trust
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