articleInformation & ManagementMar 16, 2005Closed access

The role played by perceived usability, satisfaction and consumer trust on website loyalty

CFCarlos FlaviánMGMiguel GuinalíuRGRaquel Gurrea

Universidad de Zaragoza

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

1,662
total citations
FWCI
45.81
Percentile
100%
References
115
Citations per year

Authors

3

Topics & keywords

Topics
Keywords
  • Usability
  • Loyalty
  • User satisfaction
  • Advertising
  • USable
  • Web usability
  • Psychology
  • Business
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Funding