articleInternational Journal of Hospitality ManagementSep 23, 2010Closed access

Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motivations

EJEunHa JeongSJSooCheong Jang

Samsung (South Korea) · State Street (United States)

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

649
total citations
FWCI
28.70
Percentile
100%
References
47
Citations per year

Authors

2

Topics & keywords

Topics
Keywords
  • Advertising
  • Feeling
  • Psychology
  • Sample (material)
  • Quality (philosophy)
  • Service (business)
  • Word of mouth
  • Service quality
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