articleInternational Journal of Hospitality ManagementMay 2, 2009Closed access

Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants

CHCedric Hsi‐Jui WuARAustin Rong-Da Liang

National Dong Hwa University · National Penghu University of Science and Technology

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Abstract

No abstract available for this paper.

Citation impact

687
total citations
FWCI
19.88
Percentile
100%
References
54
Citations per year

Authors

2

Topics & keywords

Topics
Keywords
  • Marketing
  • Attractiveness
  • Experiential learning
  • Business
  • Service quality
  • Customer satisfaction
  • Service (business)
  • Advertising
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