articleJournal of the Academy of Marketing ScienceOct 1, 2002Closed access

Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store

Indiana University

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

937
total citations
FWCI
45.49
Percentile
100%
References
26
Citations per year

Authors

1

Topics & keywords

Keywords
  • Business
  • Product (mathematics)
  • Marketing
  • Service (business)
  • Advertising
  • Process (computing)
  • Quality (philosophy)
  • Interface (matter)
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