articleInternational Journal of Hospitality ManagementFeb 1, 2008Closed access

The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors

BBBilly BaiRLRob LawIWIvan Wen

University of Nevada, Las Vegas · Hong Kong Polytechnic University · +1 more institution

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

744
total citations
FWCI
34.25
Percentile
100%
References
95
Citations per year

Authors

3

Topics & keywords

Topics
Keywords
  • Popularity
  • Customer satisfaction
  • Business
  • Marketing
  • Quality (philosophy)
  • China
  • Advertising
  • Empirical research
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