articleJournal of Vocational BehaviorMay 13, 2004Closed access

The dimensionality and antecedents of emotional labor strategies

JMJames M. DiefendorffMHMeredith H. CroyleRHRobin H. Gosserand

Louisiana State University · Louisiana State University in Shreveport

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

1,282
total citations
FWCI
31.37
Percentile
100%
References
28
Citations per year

Authors

3

Topics & keywords

Topics
Keywords
  • Emotional labor
  • Psychology
  • Situational ethics
  • Expression (computer science)
  • Social psychology
  • Emotional expression
  • Nomological network
  • Curse of dimensionality
UN Sustainable Development Goals
  • Decent work and economic growth
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