Replaying history on process models for conformance checking and performance analysis

Abstract Process mining techniques use event data to discover process models, to check the conformance of predefined process models, and to extend such models with information about bottlenecks, decisions, and resource usage. These techniques are driven by observed events rather than hand‐made models. Event logs are used to learn and enrich process models. By replaying history using the model, it is possible to establish a precise relationship between events and model elements . This relationship can be used to check conformance and to analyze performance. For example, it is possible to diagnose deviations from the modeled behavior. The severity of each deviation can be quantified. Moreover, the relationship…