The World Health Organization Health and Work Performance Questionnaire (HPQ)
Harvard University · Summa Barberton Hospital
Abstract
This report describes the World Health Organization Health and Work Performance Questionnaire (HPQ), a self-report instrument designed to estimate the workplace costs of health problems in terms of reduced job performance, sickness absence, and work-related accidents-injuries. Calibration data are presented on the relationship between individual-level HPQ reports and archival measures of work performance and absenteeism obtained from employer archives in four groups: airline reservation agents (n = 441), customer service representatives (n = 505), automobile company executives (n = 554), and railroad engineers (n = 850). Good concordance is found between the HPQ and the archival measures in all four…
Citation impact
- FWCI
- 33.73
- Percentile
- 100%
- References
- 45
Authors
11Topics & keywords
- Absenteeism
- Reservation
- Work (physics)
- Concordance
- Occupational safety and health
- Service (business)
- Operations management
- Business