articleJournal of Occupational and Environmental MedicineFeb 1, 2003Closed access

The World Health Organization Health and Work Performance Questionnaire (HPQ)

Harvard University · Summa Barberton Hospital

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Abstract

This report describes the World Health Organization Health and Work Performance Questionnaire (HPQ), a self-report instrument designed to estimate the workplace costs of health problems in terms of reduced job performance, sickness absence, and work-related accidents-injuries. Calibration data are presented on the relationship between individual-level HPQ reports and archival measures of work performance and absenteeism obtained from employer archives in four groups: airline reservation agents (n = 441), customer service representatives (n = 505), automobile company executives (n = 554), and railroad engineers (n = 850). Good concordance is found between the HPQ and the archival measures in all four…

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1,139
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33.73
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100%
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45
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Authors

11

Topics & keywords

Keywords
  • Absenteeism
  • Reservation
  • Work (physics)
  • Concordance
  • Occupational safety and health
  • Service (business)
  • Operations management
  • Business
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