articleInternational Journal of Health Policy and ManagementJan 1, 2014DIAMOND OA

Factors Influencing Healthcare Service Quality

AMAli Mohammad Mosadeghrad

Tehran University of Medical Sciences

PubMed
Indexed incrossrefdoajpubmed

Abstract

Background

The main purpose of this study was to identify factors that influence healthcare quality in the Iranian context.

Methods

Exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in Iranian healthcare organisations.

Citation impact

709
total citations
FWCI
34.10
Percentile
100%
References
64
Citations per year

Authors

1

Topics & keywords

Topics
Keywords
  • Health care
  • Business
  • Context (archaeology)
  • Quality (philosophy)
  • Exploratory research
  • Knowledge management
  • Affect (linguistics)
  • Healthcare service
UN Sustainable Development Goals
  • Partnerships for the goals
No related works found for this paper.