articleComputers in Human BehaviorApr 13, 2009Closed access

The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services

YKYing‐Feng KuoCWChi-Ming WuWDWei‐Jaw Deng

National University of Kaohsiung · Chung Hua University

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1,422
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58.59
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100%
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61
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3

Topics & keywords

Topics
Keywords
  • Service quality
  • Customer satisfaction
  • Structural equation modeling
  • Marketing
  • Value (mathematics)
  • Psychology
  • Service (business)
  • Business
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