articleIEEE Intelligent SystemsJul 1, 2006Closed access

Making Sense of Sensemaking 1: Alternative Perspectives

GKGary KleinBMB. MoonRRRobert R. Hoffman

Klein Buendel (United States) · Florida Institute for Human and Machine Cognition

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Abstract

This essay discusses the notion of sensemaking, including definitions and possible applications for intelligent decision support systems. The perspectives on the notion of sensemaking are those of psychology, human-centered computing, and naturalistic decision making. The essay discusses a number of myths about sensemaking (for example, that sensemaking is merely "connecting the dots"), showing how empirical evidence about expert decision making refutes the myths.

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797
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Topics & keywords

Topics
Keywords
  • Sensemaking
  • Mythology
  • Computer science
  • Knowledge management
  • Epistemology
  • Empirical research
  • Empirical evidence
  • Cognitive science
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