articleInteracting with ComputersAug 8, 2010Closed access

Socio-technical systems: From design methods to systems engineering

GBGordon BaxterISIan Sommerville

University of St Andrews

Indexed incrossref

Abstract

It is widely acknowledged that adopting a socio-technical approach to system development leads to systems that are more acceptable to end users and deliver better value to stakeholders. Despite this, such approaches are not widely practised. We analyse the reasons for this, highlighting some of the problems with the better known socio-technical design methods. Based on this analysis we propose a new pragmatic framework for socio-technical systems engineering (STSE) which builds on the (largely independent) research of groups investigating work design, information systems, computersupported cooperative work, and cognitive systems engineering. STSE bridges the traditional gap between organisational change and…

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1,423
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FWCI
80.63
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100%
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165
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Authors

2

Topics & keywords

Topics
Keywords
  • Constructive
  • Computer science
  • Method engineering
  • Set (abstract data type)
  • Work (physics)
  • Cognitive ergonomics
  • System of systems
  • Sociotechnical system
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