articleHuman RelationsAug 1, 2008Closed access

Survey response rate levels and trends in organizational research

Norwich University · Georgetown University

Indexed incrossref

Abstract

This study examines the response rates for surveys used in organizational research. We analysed 1607 studies published in the years 2000 and 2005 in 17 refereed academic journals, and we identified 490 different studies that utilized surveys. We examined the response rates in these studies, which covered more than 100,000 organizations and 400,000 individual respondents. The average response rate for studies that utilized data collected from individuals was 52.7 percent with a standard deviation of 20.4, while the average response rate for studies that utilized data collected from organizations was 35.7 percent with a standard deviation of 18.8. Key insights from further analysis include relative stability in…

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3,318
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Authors

2

Topics & keywords

Keywords
  • Phone
  • Response bias
  • Incentive
  • Data collection
  • Standard deviation
  • Non-response bias
  • Psychology
  • Statistics
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