The dark side of information: overload, anxiety and other paradoxes and pathologies

This review article identifies and discusses some of main issues and potential problems — paradoxes and pathologies — around the communication of recorded information, and points to some possible solutions. The article considers the changing contexts of information communication, with some caveats about the identification of `pathologies of information', and analyses the changes over time in the way in which issues of the quantity and quality of information available have been regarded. Two main classes of problems and issues are discussed. The first comprises issues relating to the quantity and diversity of information available: information overload, information anxiety, etc. The second comprises issues…