articleAcademy of Management ReviewJul 1, 2005Closed access

A Social Interaction Model Of The Effects Of Emotion Regulation On Work Strain

University of Toronto

Indexed incrossref

Abstract

Current models of how emotion regulation impacts strain focus on intraindividual processes that operate within the mind and body of the person regulating the emotion. This article presents a social interaction model of how emotion regulation impacts strain based on interpersonal processes. In this model, explanations of how emotion regulation impacts strain are based on the receiver' response to the sender' emotion regulation and display, the form of emotion regulation, and the emotion being regulated.

Citation impact

649
total citations
FWCI
50.04
Percentile
100%
References
150
Citations per year

Authors

1

Topics & keywords

Keywords
  • Communication source
  • Psychology
  • Interpersonal communication
  • Social psychology
  • Emotion work
  • Focus (optics)
  • Strain (injury)
  • Emotional labor
UN Sustainable Development Goals
  • Reduced inequalities
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