articleJournal of the Academy of Marketing ScienceNov 22, 2004Closed access

"Migrating" to New Service Providers: Toward a Unifying Framework of Consumers' Switching Behaviors

HSHarvir S. Bansal

Wilfrid Laurier University

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Abstract

No abstract available for this paper.

Citation impact

936
total citations
FWCI
13.32
Percentile
100%
References
103
Citations per year

Authors

1

Topics & keywords

Topics
Keywords
  • Service provider
  • Mooring
  • Business
  • Service (business)
  • Marketing
  • Engineering
UN Sustainable Development Goals
  • Reduced inequalities
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