What's up with whatsapp?
Telefonica Research and Development
Abstract
With the advent of instant mobile messaging applications, traditional SMS is in danger of loosing it's reign as the king of mobile messaging. Applications like WhatsApp allow mobile users to send real-time text messages to individuals or groups of friends at no cost. While there is a vast body of research on traditional text messaging practices, little is understood about how and why people have adopted and appropriated instant mobile messaging applications. The goal of this work is to provide a deeper understanding of the motives and perceptions of a popular mobile messaging application called WhatsApp and to learn more about what this service offers above and beyond traditional SMS. To this end, we present…
Citation impact
- FWCI
- 36.24
- Percentile
- 100%
- References
- 19
Authors
2Topics & keywords
- Instant messaging
- Immediacy
- Computer science
- Internet privacy
- Short Message Service
- Service (business)
- Mobile telephony
- World Wide Web