articleAug 27, 2013Closed access

What's up with whatsapp?

Telefonica Research and Development

Indexed incrossref

Abstract

With the advent of instant mobile messaging applications, traditional SMS is in danger of loosing it's reign as the king of mobile messaging. Applications like WhatsApp allow mobile users to send real-time text messages to individuals or groups of friends at no cost. While there is a vast body of research on traditional text messaging practices, little is understood about how and why people have adopted and appropriated instant mobile messaging applications. The goal of this work is to provide a deeper understanding of the motives and perceptions of a popular mobile messaging application called WhatsApp and to learn more about what this service offers above and beyond traditional SMS. To this end, we present…

Citation impact

575
total citations
FWCI
36.24
Percentile
100%
References
19
Citations per year

Authors

2

Topics & keywords

Keywords
  • Instant messaging
  • Immediacy
  • Computer science
  • Internet privacy
  • Short Message Service
  • Service (business)
  • Mobile telephony
  • World Wide Web
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