articleTelematics and InformaticsMay 28, 2015Closed access

An expectation-confirmation model of continuance intention to use mobile instant messaging

Federal Ministry of Health · University of the Pacific · +1 more institution

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

547
total citations
FWCI
69.16
Percentile
100%
References
79
Citations per year

Authors

4

Topics & keywords

Keywords
  • Continuance
  • Usability
  • Service quality
  • Instant messaging
  • Service provider
  • Service (business)
  • Structural equation modeling
  • Quality (philosophy)
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