Toward an affect-sensitive multimodal human-computer interaction

The ability to recognize affective states of a person we are communicating with is the core of emotional intelligence. Emotional intelligence is a facet of human intelligence that has been argued to be indispensable and perhaps the most important for successful interpersonal social interaction. This paper argues that next-generation human-computer interaction (HCI) designs need to include the essence of emotional intelligence - the ability to recognize a user's affective states-in order to become more human-like, more effective, and more efficient. Affective arousal modulates all nonverbal communicative cues (facial expressions, body movements, and vocal and physiological reactions). In a face-to-face…

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  Nederlandse Organisatie voor Wetenschappelijk Onderzoek