Automation bias: a systematic review of frequency, effect mediators, and mitigators
City, University of London · University of Victoria · +1 more institution
Abstract
Automation bias (AB)--the tendency to over-rely on automation--has been studied in various academic fields. Clinical decision support systems (CDSS) aim to benefit the clinical decision-making process. Although most research shows overall improved performance with use, there is often a failure to recognize the new errors that CDSS can introduce. With a focus on healthcare, a systematic review of the literature from a variety of research fields has been carried out, assessing the frequency and severity of AB, the effect mediators, and interventions potentially mitigating this effect. This is discussed alongside automation-induced complacency, or insufficient monitoring of automation output. A mix of subject…
Citation impact
- FWCI
- 7.65
- Percentile
- 100%
- References
- 78
Authors
3Topics & keywords
- Automation
- Computer science
- Medicine
- Psychology
- Data science
- Engineering
- Reduced inequalities