A Meta-Analysis of Factors Influencing the Development of Trust in Automation

We used meta-analysis to assess research concerning human trust in automation to understand the foundation upon which future autonomous systems can be built.

Trust is increasingly important in the growing need for synergistic human-machine teaming. Thus, we expand on our previous meta-analytic foundation in the field of human-robot interaction to include all of automation interaction. METHOD: We used meta-analysis to assess trust in automation. Thirty studies provided 164 pairwise effect sizes, and 16 studies provided 63 correlational effect sizes.