articleDecision Support SystemsAug 23, 2014Closed access

Examining the influence of online reviews on consumers' decision-making: A heuristic–systematic model

KZKem Z.K. ZhangSJSesia J. ZhaoCMChristy M.K. CheungMLMatthew Lee

University of Science and Technology of China · Anhui University · +2 more institutions

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Abstract

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742
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52.58
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100%
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96
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4

Topics & keywords

Topics
Keywords
  • Credibility
  • Heuristic
  • Argument (complex analysis)
  • Heuristics
  • Proposition
  • Process (computing)
  • Quality (philosophy)
  • The Internet
UN Sustainable Development Goals
  • Peace, Justice and strong institutions
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