articleInternational Journal of TelerehabilitationJul 1, 2016DIAMOND OA

Development of the Telehealth Usability Questionnaire (TUQ)

BPBambang ParmantoANAllen N. LewisKMKristin M. GrahamMBMarnie Bertolet

University of Pittsburgh · Health Information Management · +1 more institution

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Abstract

Current telehealth usability questionnaires are designed primarily for older technologies, where telehealth interaction is conducted over dedicated videoconferencing applications. However, telehealth services are increasingly conducted over computer-based systems that rely on commercial software and a user supplied computer interface. Therefore, a usability questionnaire that addresses the changes in telehealth service delivery and technology is needed. The Telehealth Usability Questionnaire (TUQ) was developed to evaluate the usability of telehealth implementation and services. This paper addresses: (1) the need for a new measure of telehealth usability, (2) the development of the TUQ, (3) intended uses for…

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Topics & keywords

Topics
Keywords
  • Telehealth
  • Usability
  • Computer science
  • System usability scale
  • Videoconferencing
  • User interface
  • Human–computer interaction
  • Usability lab
UN Sustainable Development Goals
  • Industry, innovation and infrastructure
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