Digital transformation by SME entrepreneurs: A capability perspective
University of International Business and Economics · Jinan University · +2 more institutions
Abstract
Abstract This research investigates how entrepreneurs of small and medium enterprises (SMEs) with inadequate capabilities and limited resources drove digital transformation in their companies, a phenomenon that remains under‐researched in the extant literature. We conduct qualitative research on digital transformation to cross‐border e‐commerce undergone by 7 SMEs on the Alibaba digital platform. We inductively derive a process model that aims to describe and explain how SME entrepreneurs, with support from the digital platform service provider, drive digital transformation through managerial cognition renewal, managerial social capital development, business team building, and organizational capability…
Citation impact
- FWCI
- 56.39
- Percentile
- 100%
- References
- 76
Authors
4Topics & keywords
- Digital transformation
- Business
- Knowledge management
- Entrepreneurship
- Service (business)
- Perspective (graphical)
- Extant taxon
- Service provider
- Decent work and economic growth