Online Behavioral Advertising: A Literature Review and Research Agenda
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Abstract
Advertisers are increasingly monitoring people's online behavior and using the information collected to show people individually targeted advertisements. This phenomenon is called online behavioral advertising (OBA). Although advertisers can benefit from OBA, the practice also raises concerns about privacy. Therefore, OBA has received much attention from advertisers, consumers, policymakers, and scholars. Despite this attention, there is neither a strong definition of OBA nor a clear accumulation of empirical findings. This article defines OBA and provides an overview of the empirical findings by developing a framework that identifies and integrates all factors that can explain consumer responses toward OBA.…
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562
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3Topics & keywords
Topics
Keywords
- Personalization
- Advertising
- Psychology
- Empirical research
- Phenomenon
- Perception
- Marketing
- Business
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